Following is the list of resources for those who are practicing usability and user experience.
Affinity diagramming: A simple but powerful technique for grouping and understanding information.
Writing Usability Reports: Clear communication when reporting is crucial.
Facilitation techniques: Tips for running successful workshops.
Handling logged data: How to log and manage large data sets.
Pre-publication checklist: A simple quality control checklist.
Website Redesign: A case study illustrates suggested steps to take during a redesign.
Reading list: A selection of books on usability and related topics.
Cultural Probes: A self-reporting technique for user needs analysis.
Contextual enquiry: A technique for examining and understanding users and their tasks.
Site visit materials: Schedule, script, interviewer guidelines, and logging sheets.
Scenarios: A powerful and simple technique for describing user interactions.
Card sorting: Exploring how users group items, to help develop a usable structure.
Paper prototyping graphics: A simple low-tech collection of user interface elements for paper prototyping.
Participatory design: Conducting design sessions with all stakeholders is higly efficient.
Documenting a user interface: How to communicate your design.
Conducting Walkthroughs: A simple paper-based multi-participant variation of usability testing.
Usability Testing: The gold standard in usability evaluation, usability testing is a relatively simple technique.
Usability Testing Materials: Schedule, guidelines and script – materials you can use when conducting tests.
Usability Testing Mistakes: Usability testing can be simple, but beware of some common pitfalls.
Conducting Usability Reviews: How to conduct a usability review (or heuristic evaluation).
Usability Review Materials: A simple format and severity matrix for use when conducting a review.
Web Evaluation Materials: Checklists for evaluating websites and online stores, and a sample report.
Voice Interaction Evaluation Checklist: A checklist for evaluation voice user interfaces.
Structure evaluation: A simple process for evaluating website or other information structures.
The Myth of the Stupid User: If users are “stupid”, then we need to design accordingly.
Humans – A Designer’s Guide: The quirks and characteristics that present such a fascinating challenge to the designer.
Usability for Technical Communicators: Technical communicators are well placed to engage in a usability role.